DAY 21 OF A TRIVIALIZED MOVING COMPANY SCAM

Posted by: GTBRIIDGES - 04/04/2009

Subject: Unprofessional, liars, belligerant and the list goes on

It was basic bait and switch. They showed up several hours late with a truck that was too small for all my belongings (leaving me with a storage bill in GA and the need for a trip back to collect my things) then proceeded to raise the price of delivery on my "binding quote" after all my things were on the truck. We entered into another "binding quote" and surprise, surprise once my things were on the way to Texas they called me and demanded additional money to get my things from the truck or they would not deliver. When they did deliver they demanded cash, failed to assemble that majority of my furniture and had lost quite a few of my items. Had I not insisted on walking through the truck myself more would have been lost. I am a single mother and a grad student. They basically stole what was supposed to be my rent money for the first month and my parents had to step in and help. I explained this to them and they had no compassion. These people are crooks. Stay away! Quote ID : 302768
Move Origin : Atlanta, GA
Move Destination : Houston, TX
Initial Estimate : $1,500.00
Final Cost : $2,200.00


Other complaints to follow but I want to comment on this first post because it shows the modus operandi these crooked companies use. Call two days before scheduled move asking if they can move up one day (legal ramifications when they are sued),they load their truck with your goods,but instead of taking it to the detination outlined on the contract they take it to a central warehouse where they "park" it and then the scam accelerates. They ignore your inquiries for just short of two weeks because the two week mark is where they officially violate the contract.

Just short of that key date they call you and offer to deliver your goods but at a "new revised" price. This is the extortion phase of the "STING" if you have an ounce of character (guts) you refuse their offer.

They put your goods in storage at the warehouse where they "parked" it and from that day on start charging you monthly storage costs!!!!

Now they have solidifided their legal position to wit:
When the law comes after them they can say they presented your goods for delivery within the time limits of the contract and that you (like me, a poor dumb victim] REFUSED DELIVERY



Now the remainder of today's published complaint from all over the Web, some very recent,one or two weeks before my brutalization.

Tomorrow I will begin to analyse the word TRIVIALIZATON.

WHY IS TRIVIALIZATION THE OPPOSITE OF EMPATHY??

More complaints:

Stay far, far away from Mega Moving & Storage of North Miami Beach!!!!!! I've worked with four different moving companies in the last 15 years, I never had a single problem with Graebel, North American or Allied. Mega Movers is by far the worst I've ever encountered. They were highly, unprofessional & highly, unethical. The Pickup: They arrived several hours late, refused to give my boyfriend (Aaron) an updated estimate based on the changes he'd discussed with their sales agent (Erika). They loaded everything on the truck, and then proceeded to charge him double the price they quoted in writing, on a so-called "BINDING" estimate. When Aaron called to discuss the matter with the very belligerent supervisor (Samuel), the supervisor resorted to threats and name calling. The Delivery: After picking up Aaron's belongings on a Monday, they broke their promise to delivery the following weekend. Instead of giving 24 hours notice of their arrival as promised, they gave us six hours notice ... and only after Aaron called to inquire about his delivery. Upon arrival at the new place, they refused to accept a money order from Aaron's bank (Bank of America) and insisted on a postal money order. The crew member actually tried to argue that there is a difference between the two. We were forced to withdraw several hundred dollars in cash from an ATM in the middle of the night. Aaron's belongings were not loaded in order of delivery, so the movers spent the first hour and a half taking some other poor, unsuspecting customer's belongings out of the truck and leaving them on the front lawn, so they could unload his stuff. Several hours later, one of the crew leaders assured us that all of Aaron's belongings had been unloaded and announced they were leaving. Aaron insisted on walking through the truck himself and found 12 more of his boxes. The movers had overlooked them and would have driven away without a second thought. Use these guys at your own risk folks!!!!! This was my boyfriend's move, but I witnessed the entire process from start to finish. "Google" Mega Moving & Storage Corp. and you'll see the customer complaints far outnumber the compliments. You'll also notice that many of the comments describe the same unprofessional, unethical and perhaps illegal, practices over and over again. I am appalled

If you are considering using Mega Movers, take my advice and look elsewhere, immediately!! I have never dealt with more dishonest, unethical people in my life. I was the victim of bait and switch concerning their quote and their subsequent alterations. They lied repeatedly about when they were going to pick up my belongings which they originally failed to collect (they did not bring a big enough truck). They lied about when they were going to deliver my belongings, repeatedly, and they lied about the flat screen TV of mine which mysteriously disappeared between the time they picked it up and the time it was supposed to be delivered. All in all, my experience with them could not have been worse. They are a horrific company run by dishonest people.

Posted by: Anna Stangl - 12/05/2008
Subject: Refuse to deliver belongings Quote ID : L294383


On 10/27/2008 Mega Movers picked up my belongings to be delivered to NC on Nov. 2, 2008. They called to deliver my belongings on 10/31/2008 and I told them I would not be in NC until 11/2/2008. I have been guaranteed 5 different delivery dates and each date passed without my belongings or phone call telling me why. On Friday, 11/21/08, another guaranteed delivery date, I told them that I needed my belongings and that we were leaving for PA on Saturday 11/22/08. I needed my husband's handicap equipment for the trip. He was having surgery on Monday 11/24/08 in PA. They knew this and again guaranteed delivery by Noon on 11/22/08. We waited until 1:30PM and no delivery. On Tuesday 11/25/08, knowing we would not be home, they tried to deliver the belongings. After finding that I was not home they took the furnishings to FL. When I came home and called the company, I was told it would cost me an additional $450.00 for a re-delivery charge. They refused to talk to me and still have all my belongings. They purposely kept my belongings until they knew we would not be home just to charge me more money. I also found out that they had two other moving companies which they pulled the same actions until the companies had such a bad rating that they closed them down. They then started this company. Can anyone help me?