Statistics gathered from the 2000 U.S. Census :
Approximately 20 million people per year moved from one U.S. state to another state in the past decade. (Interstate Move)
About 30% of that figure moved themselves with the aid of companies like U-Haul and PODs.
Of the 14 million moved by Household Goods Moving Companies. probably no more than 25% received on-time delivery. More than 25% received goods three or more weeks after estimated and/or promised delivery dates. 90% of those 3.5 million paid total moving cost a least double what they were quoted in order to receive their goods.
Those 3,150,000 migrating consumers should rightly be classified as victims of Highway Hijacking!
So every year in the U.S. over 3 million victims find themselves smack in the middle of a criminal act and with almost no idea of where to turn for help.
That is the reason I will continue this blog even though my experience is now history. That history describing those events between April 14,2009 and May 11,2000 are well outlined and documented in the blog archives. You can also just use google and one of the hundreds of complaints from victims like myself will pop up.
It is time to change the focus of this blog from complaints about individual moving companies (well over 80% of all moving companies are culpable) You have a better chance of winning your state lottery than finding an honest Household Moving Goods Company for your next interstate move.
To belabor that topic would now be counter-productive.
The future efforts here will be to outline the Industry-wide ramifications of HIGHWAY HIJACKING and what we consumers can do bring it to the surface where the media might pick it up and run with it.
I just want to end this phase with one anecdote from the infamous 4 way conference call on May 7,2009 between myself and three key employees of the Mega Maniacal Moving and Storage Company:
Three of the characters I had cited in my daily postings for the previous 3 weeks:"ISAAC " the driver, "SAMUEL",the head honcho and "RAY" the dispatcher indicated to me during that 30 minute back and forth phone conference that they wanted to reach a settlement.
It was an extremely tense moment as the empathetic among you might imagine and the trivializers could never grasp. With the three of them taking turns threatening me and then attempting to mollify me into accepting their extortion terms I could not tell who was saying what.
However I will never forget what one of them said regarding my age, to the effect that
"You (me) think because you are 78 years old we should treat you differently??, We don't play favorites; You should have known that no moving company is going to load your 4.2 sq feet of stuff and take it on one truck to your destination with the rest of the other 12 sq feet of space on that truck empty."
I answered them honestly that I indeed think they would perform thusly because that is what they contracted with me for. As to my age I said "yes, I think you should take my age into consideration ."
My hope is that someone with a lot more energy than I have will answer them and all other similar hostage takers by pressuring for effective changes to the Department of Transportation oversight committees.
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